FAQs

1. How long does shipping take?

Shipping times may vary depending on your location and the product you ordered. Generally, you can expect your order to arrive within 7-20 business days.

2. Do you offer international shipping?

Yes, we offer international shipping to most countries. However, please note that customs fees and import taxes may apply, and the customer is responsible for any additional charges.

3. What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept payment through PayPal for added convenience.

4. Can I track my order?

Yes, you will receive a tracking number once your order has been shipped. You can use this tracking number to track the progress of your delivery.

5. What is your return policy?

We have a 30-day return policy. If you are not satisfied with your purchase, you can return the item within 30 days of receiving it for a refund or exchange. Please refer to our Refund Policy for more details.

6. Are your products high quality?

Yes, we take pride in offering high-quality products. We carefully select our suppliers and conduct thorough quality checks to ensure that our customers receive only the best products.

7. Do you offer wholesale or bulk discounts?

Yes, we offer wholesale and bulk discounts for larger orders. Please contact us directly to discuss your specific needs and we will provide you with a personalized quote.

8. How can I contact customer support?

You can reach our customer support team by emailing us at TheSleepWorld@gmail.com. We strive to respond to all inquiries within 24 hours.

9. Do you offer gift wrapping services?

At the moment, we do not offer gift wrapping services. However, our products are carefully packaged to ensure they arrive in excellent condition, making them great gifts as they are.